Error Code SNAP | PayLabs Docs

Category	HTTP Code	Service Code	Case Code	Response Message	Description
Success	200	any	00	Successful	Successful
Success	202	any	00	Request In Progress	Transaction still on process
System	400	any	00	Bad Request	General request failed error, including message parsing failed.
Message	400	any	01	Invalid Field Format `{field name}`	Invalid format
Message	400	any	02	Invalid Mandatory Field `{field name}`	Missing or invalid format on mandatory field
System	401	any	00	Unauthorized. [reason]	General unauthorized error (No Interface Def, API is Invalid, Oauth Failed, Verify Client Secret Fail, Client Forbidden Access API, Unknown Client, Key not Found)
System	401	any	01	Invalid Token (B2B)	Token found in request is invalid (Access Token Not Exist, Access Token Expiry)
System	401	any	02	Invalid Customer Token	Token found in request is invalid (Access Token Not Exist, Access Token Expiry)
System	401	any	03	Token Not Found (B2B)	Token not found in the system. This occurs on any API that requires token as input parameter
System	401	any	04	Customer Token Not Found	Token not found in the system. This occurs on any API that requires token as input parameter
Business	403	any	00	Transaction Expired	Transaction expired
System	403	any	01	Feature Not Allowed [Reason]	This merchant is not allowed to call Direct Debit APIs
Business	403	any	02	Exceeds Transaction Amount Limit	Exceeds Transaction Amount Limit
Business	403	any	03	Suspected Fraud	Suspected Fraud
Business	403	any	04	Activity Count Limit Exceeded	Too many request, Exceeds Transaction Frequency Limit
Business	403	any	05	Do Not Honor	Account or User status is abnormal
System	403	any	06	Feature Not Allowed At This Time. [reason]	Cut off In Progress
Business	403	any	07	Card Blocked	The payment card is blocked
Business	403	any	08	Card Expired	The payment card is expired
Business	403	any	09	Dormant Account	The account is dormant
Business	403	any	10	Need To Set Token Limit	Need to set token limit
System	403	any	11	OTP Blocked	OTP has been blocked
System	403	any	12	OTP Lifetime Expired	OTP has been expired
System	403	any	13	OTP Sent To Cardholer	Initiates request OTP to the issuer
Business	403	any	14	Insufficient Funds	Insufficient Funds
Business	403	any	15	Transaction Not Permitted.[reason]	Transaction Not Permitted
Business	403	any	16	Suspend Transaction	Suspend Transaction
Business	403	any	17	Restricted Card	Restricted Card
Business	403	any	18	Restricted Card by The Issuer	Restricted Card by the issuer
Business	403	any	19	Restricted due to exceeding the number of PIN errors	Restricted due to exceeding the number of PIN errors
Business	403	any	20	Failed PIN Data Capture	Failed PIN Data Capture
Business	403	any	21	PIN Try Count Exceeded	PIN Try Count Exceeded
Business	403	any	22	Incorrect Card Holder	Incorrect Card Holder
Business	403	any	23	Card Invalid	Card Invalid
Business	403	any	24	Invalid CVV	Invalid CVV
Business	403	any	25	Invalid Expiration	Invalid Expiration
Business	403	any	26	Invalid Card Type	Invalid Card Type
Business	403	any	27	Card Usage Exceeded	Card Usage Exceeded
Business	403	any	28	Restricted by CVM	Restricted by CVM
Business	403	any	29	Duplicate Authorization	Duplicate Authorization
Business	403	any	30	Error OTP Request	Error OTP Request
Business	403	any	31	EMI is not available for this card/bank issuer	EMI is not available for this card/bank issuer
Business	403	any	32	`payer` is invalid	payer is invalid
Business	403	any	33	`accountNo` is invalid	accountNo is invalid
System	404	any	00	Not Found	Not found
Business	404	any	01	Transaction Not Found	Transaction not found
System	404	any	02	Invalid Routing	Invalid Routing
System	404	any	03	Bank Not Supported By Switch	Bank not supported by switch
Business	404	any	04	Transaction Cancelled	Transaction is cancelled by customer
Business	404	any	05	Merchant Is Not Registered For Card Registration Services	Merchant is not registered for Card Registration services
System	404	any	06	Need To Request OTP	Need to request OTP
System	404	any	07	Journey Not Found	The journeyID cannot be found in the system
Business	404	any	08	Invalid Merchant	Merchant does not exist or status abnormal
Business	404	any	09	No Issuer	No issuer
System	404	any	10	Invalid API Transition	Invalid API transition within a journey
Business	404	any	11	Invalid Card/Account/Customer [info]/Virtual Account	Card information may be invalid, or the card account may be blacklisted, or Virtual Account number maybe invalid.
Business	404	any	12	Invalid Bill/Virtual Account [Reason]	The bill is blocked/suspended/not found. Virtual account is suspend/not found.
Business	404	any	13	Invalid Amount	The amount doesn't match with what supposed to
Business	404	any	14	Paid Bill	The bill has been paid
System	404	any	15	Invalid OTP	OTP is incorrect
Business	404	any	16	Partner Not Found	Partner number can't be found
Business	404	any	17	Invalid Terminal	Terminal does not exist in the system
Business	404	any	18	Inconsistent Request	Inconsistent request parameter found for the same partner reference number/transaction id.
Business	404	any	19	Invalid Bill/Virtual Account	The bill is expired. Virtual account is expired.
System	405	any	00	Requested Function Is Not Supported	Requested function is not supported
Business	405	any	01	Requested Operation Is Not Allowed	Requested operation to cancel/refund transaction is not allowed at this time.
System	409	any	00	Conflict	Cannot use same X-EXTERNAL-ID in same day
System	409	any	01	Duplicate partnerReferenceNo	Transaction has previously been processed indicates the same partnerReferenceNo already success
System	429	any	00	Too Many Requests	Maximum transaction limit exceeded
System	500	any	00	General Error	General Error
System	500	Any	01	Internal Server Error	Unknown Internal Server Failure, please retry the process again
System	500	Any	02	External Server Error	Backend system failure, etc
System	504	any	00	Timeout	Timeout from the issuer